Adobe gives marketers AI-based tools to use customers' data in real time The software giant said the updates are focused primarily on email, which remains one of the key channels in a marketer's arsenal. Featured Cloud, enterprise tech decisively exits the zero-sum era and enters a lovefest Executive's guide to serverless architecture Pixel Schmixel: How Google's phone can escape its Android prison An algorithm to dramatically reduce drone catastrophes In February I announced the winners of what was arguably the most difficult CRM Watchlist to win. For example, fewer winners by 50% than ever before. No elite winners, and only a couple of winners with distinction. Really hard. Yet, there were winners, and two of them were with distinction. I was busy flying around, so I wasn't able to start writing up the winners as I have done for most of the 13 years I've had anything even resembling a Watchlist winners group. I had to get out my book (400 pages on customer engagement, and … [Read more...] about CRM Watchlist Winners with Distinction 2019 part one: Adobe